Declared against measured
Where we and TfL disagree
Two bands on one clock, for every line. The top band is the status TfL declared; the bottom is what we measured from the trains over the same hours.
Over the week since Thu 30 Jul, across all 13 lines, there were 10 days in which TfL was showing a good service while we were measuring a real delay — and 4 days in which TfL was reporting disruption that our measurements did not pick up. Both are on this page, because publishing only the first would make our own record look better than it is.
Neither band is a verdict on the other. This is two measurements of the same railway, and where they differ, one of them is missing something — the second figure above is the honest estimate of how often that is us. How this is measured →
- Good
- Minor delay
- Delayed
- Severe delay
- Nothing measured, or nothing running
Every line, the last seven days
Beside each line is how much of the week the two bands disagreed, counted both ways: time we measured delays that TfL was still calling a good service, and time TfL was reporting disruption that we did not measure. A line with neither figure is one we and TfL saw the same way all week.
A grey stretch on our band means we had no measurement for those hours — usually the small hours, when nothing is running to measure. On TfL’s band grey means they declared nothing was running.
Our band only changes once a condition has held for fifteen minutes, and the figures above count only stretches that lasted that long. A line sitting either side of a threshold would otherwise flicker every few minutes and turn this into a barcode, and we would be claiming disagreements too brief for anyone to have experienced. The trade is that a sharp ten-minute incident is absorbed into the hour around it; the score chart on each line page still shows those.